How To Flash, Format, Wipe, Upgrade or Update Blackberry (bb) Operating System (OS) 6 and 7

If You notice your blackberry (bb) phone refuses to power on, display's white Blackberry (bb) screen, not booting into the home screen or a freezing / very slow, This might be a result of crashed or corrupted Blackberry(bb) Operating System (OS).

Things That Might Cause Blackberry (bb) Operating System (OS) Crash or Currupt:

  • Unplugging or disconnecting your Blackberry during an OS upgrade or update.
  • Installing too many heavy apps.
  • Installing incompatible apps.
  • Downloading your Blackberry Operating System Software from suspicious sources.

Things You Will Need:

  1. Blackberry Desktop Manager, it comes in a CD when you purchase your Blackberry phone or you can download the latest version from here.
  2. BBSAK Download it from Here.
  3. Your Device Operating System (OS) Download it from

How To Flash, Format, Wipe, Upgrade or Update Blackberry (bb) Operating System (OS) 6 and 7 

  • Install the blackberry desktop manager and the bbsak into you computer system.
  • After successful installation of both softwares continue
  • Connect your blackberry phone to your PC with your stock blackberry USB cord, and open BBSAK. 
  • BBSAK will automatically detect your Blackberry. 
  • Once BBSAK detected your BB, hit the “Backup Apps” button to backup your 3rd party applications that have been installed on your Blackberry. It will take up to five minutes max. When it's done, hit “OK” and exit out the program. 
  • Open Blackberry Desktop Manager (DM). Click “Device”, then select “Backup and Restore”, 
  • once you are there, 
  • click “advanced” and back up the settings you would to backup. Only backup your calendar, service books,bbm contact list, and contacts because if you are backing up other settings from the old device, when you load them onto the new OS, the extra old settings might not compatible with the new OS,
  • Once the backup progress is done, exit out of Blackberry Device Manager.
  • Launch BBSAK again; make sure that your Blackberry Device Manager is not running in the background. 
  • Click “Wipe Device” this time. It will wipe out everything on your BB.
  • Once the wiping process is done, the phone will reboot itself. 
  • Then you will see a “507 error”. Please do not freak out, this is normal; it means you are on point. 
Note:“507 error” means your phone OS is corrupted or there isn’t one. 
  • To be sure that your phone is wiped clean, click “wipe device” again, the program will perform the same wiping process like the first time. Again, the phone will reboot and the 507 error will appear as expected.
Warning!!! - This step is extremely important, so follow this instruction carefully: 
  • Navigate to this location on your computer: 
C:\Program Files\Common Files\Research in Motion\Apploader. 
  • Find the “vendor” file and delete it. 
  • If you are using Windows 64 bits, you will have two vendor files instead of one like xp and vista. So locate yourself to the 2 hidden vendor file by doing following: 
  1. Open up a command prompt: 
  2. Type “command prompt” on your computer’s built-in search engine to bring up the window. 
  3. Type “dir /a /s C:vendor.xml” in it. Once you typed in the command, the hidden vendor file will pop out. Delete that hidden vendor file. 
Note: "C" is the hard drive that your current Windows is installed in, so if you have your windows running on a “D” drive, please change “C” to “D”. 
  • If you are not running windows 64 bit then continue
  • In the same folder, find “Loader” and launch it.
  • After it detect your PIN click next/continue, follow the program itself, select whatever extras you want to install along with the new OS. Then hit “Next” for a couple of times, 
  • Then the loader will begin the operating system (OS) installation process.
  • Click “Close” when it's done.

Your Blackberry (bb) device operating system (OS) has been successfully installed.

Note: once you hit “close” the Blackberry will restart itself. The first startup after the new OS is installed on the phone will take 3-4 minutes longer than a normal startup.
  • At this time, do not disconnect your phone after the new upgrade. Launch Blackberry Device Manager again to check if you have the new OS installed or not. Once you got in Blackberry Device Manager it will read your phone’s information by itself. 
  • Do the same with bbsak, load your 3 party apps back via bbsak. Once the loading is done, your phone will restart again. You are done. Your phone is up and running!
Hope this solved some issues you might be facing with your Blackberry Smartphone, Drop your comment below
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