NCC Says All Unused Data Must Now Be Rolled Over To Next Subscription
For most persons in the country Nigeria, this seems to be a great news to those who hardly finish their data bundle before it expires at the end of the month, week or day.
This information was disclosed in a statement signed on Thursday by the agency’s spokesperson, Ikechukwu Adinde.
According to the statement, the agency reached to the conclusion during its annual meeting with Senior Executives of telecommunication companies on complaints management.
The meeting which was held (for the first time) virtually focused on consumer relations and complaint management processes.
According to NCC in its quest to ensure Nigerians get the best out of their subscription and data plans mandated all telecom service providers to reinforce data rollovers for unused data regardless of the data plans a customer subscribed to. Unused data by telecom subscribers must be rolled over in subsequent subscriptions, the Nigeria Communication Commission (NCC).
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This information was disclosed in a statement signed on Thursday by the agency’s spokesperson, Ikechukwu Adinde.
According to the statement, the agency reached to the conclusion during its annual meeting with Senior Executives of telecommunication companies on complaints management.
The meeting which was held (for the first time) virtually focused on consumer relations and complaint management processes.
According to NCC in its quest to ensure Nigerians get the best out of their subscription and data plans mandated all telecom service providers to reinforce data rollovers for unused data regardless of the data plans a customer subscribed to. Unused data by telecom subscribers must be rolled over in subsequent subscriptions, the Nigeria Communication Commission (NCC).
commission hereby wishes to restate that its direction of June 2018 to service providers to commence implementation of data rollover from 26 June 2018, remains in force, it said.
In other words, a subscriber unused data must be rolled over to his/her subsequent data subscription. Therefore, the commission urges service providers to continue to inform and educate subscribers on the procedures and processes for data rollover.
Tell us what you think about this development below and don't forget to share this post.